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Claim management involves, as a rule, the implementation of engineering, financial and legal knowledge
Claiming
Standard representation and administration of claims
Documenting claims
Presentation
Claiming against customer or subcontractor
Claim defence and negotiations
Identification of claim volume
Setting up of defence plans
Determination of strategy and procedure
Processing of work and change orders
Assessment of change orders - increases and reductions
Recognization of possible right to claim
Recording, documenting and evaluating claims
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